Whether you’re running a large, global enterprise or a small startup, you need your technology systems to operate completely and effectively. Managed IT represents a shift in the way that businesses deal with technology. Gone are the days of the “Break-and-Fix” models of IT service. Businesses today require more efficient systems that maximize uptime and prevent potential issues before they have a chance to disrupt operations. While there are many different components of any Managed IT solution, the main aspects include preventative monitoring, data backup, remote network management, cloud computing capabilities, and ongoing technical support. A well-managed, proactively maintained network will always work better than the alternative.

Benefits of Managed IT:

  • Increase operational efficiency
  • Reduce IT operating costs
  • Minimize network downtime and IT issues
  • Customize a flexible and scalable solution for your
  • Focus on running your business, not troubleshooting

The XYZ Company Difference

To be truly successful in the digital age, you need an IT partner who not only understands every aspect of IT networking, service, and support, but who also makes an effort to know YOUR business and how IT functions to support it. Our team of IT specialists and technicians treat every client like their only client—offering personalized and responsive IT assistance so your staff can focus on business growth, instead of IT issues. 

At XYZ Company, we use cutting-edge tools to assess your existing IT environment to determine the best plan to better manage, monitor, and service your system—saving you time and money in the process. Our qualified team of IT experts will ensure you receive the tools and support to keep your business running smoothly at all times.

What’s Included with Managed IT?

• Cost-effective access to enterprise-level solutions and support
• All systems, software, networks, and devices
• Ongoing reporting and recommendations
• Proactive monitoring  
• Data and network security assurance  
• Backup / Recovery  
• Cloud computing  
• 24 / 7 / 365 monitoring, alerting, and support  



“We have partnered with DDL Business Systems for over 17 years to provide our copying and fax solutions. Other vendors have tried to pry our business away but they could not match the reliability and dependability of Toshiba products and DDL Business Systems support. In our book DDL is #1. They earn our loyalty each and every visit.”-Lynn M., Winchester Internal Medicine, Inc.

“My experience with DDL has always been pleasant, and so helpful. What I really find is an exceptional quality is that Dave is not a pushy salesman, and he always provides all the information possible. My opinion is you cannot go wrong by doing business with DDL. I highly recommend Dave Lawall and his excellent staff.”-Bobbi C., The Winchester Star

“I have been doing business with DDL for the past (8) years. The quality of their Toshiba copiers, and the quick response when the copiers need attention, are the main reasons we stay with the DDL team!”-Tina L., Project HOPE

“We have been doing business with DDL for the past 16 plus years. The quality of their Toshiba copiers and the knowledge of their staff and team are excellent. The quick response of their office and staff when the copier needs attention is one of the main reasons we stay with the DDL team! I highly recommend Dave Lawall and his excellent staff.”-Jim B. , Realty Agency

“I have been doing business with DDL for nearly 16 years. In those years I have found DDL to be professional, trustworthy and reliable. The technicians are experienced, timely and friendly. Dave is always ready to answer any questions you may have and is never pushy. I highly recommend DDL for all your copier/printer needs.”-Phillip G., Law Office

“My experience with DDL has always been pleasant, and so helpful. The sales people are very well informed about their products and are not pushy when it comes time to upgrade. Their staff and especially the men who service our machine have been very quick with their response time every time our copier needed attention. The service is the main reason we have stayed with DDL for 12 years.”-Patty S., Church