ABOUT US

DDL Business Systems has been working with business clients in the Shenandoah Valley area since 1997 and helping them choose the right copiers, printers and other office technology. DDL Business Systems has been able to maintain over a 95% retention rate with our customers. We strive to provide the best value for your money to solve your office technology issues!

Today’s challenges have small businesses, local and state governments and churches all trying to reduce costs without sacrificing productivity. With today’s copiers and printers that include both hardware and software, there is a myriad of different solutions to choose from.

DDL Business Systems takes an in-depth approach to analyzing each client’s needs. By consulting with our clients and analyzing their office technology needs,
we are able to provide specialized solutions that support their business.

 DDL PROMISE

• Meet AND Exceed Your Expectations or Your Money Back
• Guaranteed 4-Hour Response Time on Emergency Service Calls
• Guaranteed 24-Hour Uptime or a FREE Loaner will be Provided
• DDL’s Total Quality Commitment Guarantees Your Equipment will be Up and Running or the Machine will be Replaced (3-Years if Purchased or 5-Years if 
  Leased)
• FREE Onsite Training for the Life of Your Equipment
• DDL’s RMS (Remote Monitoring Service) for Meter Readings, Low Toner Conditions and Error Code Monitoring
• FREE Toshiba’s Close-the-Loop Toner Cartridge Recycling Program to Include All Manufacturer’s Toner Cartridges

 

CONTACT US TODAY TO LEARN MORE!

WHAT OUR CUSTOMERS SAY

“We have partnered with DDL Business Systems for over 17 years to provide our copying and fax solutions. Other vendors have tried to pry our business away but they could not match the reliability and dependability of Toshiba products and DDL Business Systems support. In our book DDL is #1. They earn our loyalty each and every visit.”-Lynn M., Winchester Internal Medicine, Inc.

“My experience with DDL has always been pleasant, and so helpful. What I really find is an exceptional quality is that Dave is not a pushy salesman, and he always provides all the information possible. My opinion is you cannot go wrong by doing business with DDL. I highly recommend Dave Lawall and his excellent staff.”-Bobbi C., The Winchester Star

“I have been doing business with DDL for the past (8) years. The quality of their Toshiba copiers, and the quick response when the copiers need attention, are the main reasons we stay with the DDL team!”-Tina L., Project HOPE

“We have been doing business with DDL for the past 16 plus years. The quality of their Toshiba copiers and the knowledge of their staff and team are excellent. The quick response of their office and staff when the copier needs attention is one of the main reasons we stay with the DDL team! I highly recommend Dave Lawall and his excellent staff.”-Jim B. , Realty Agency

“I have been doing business with DDL for nearly 16 years. In those years I have found DDL to be professional, trustworthy and reliable. The technicians are experienced, timely and friendly. Dave is always ready to answer any questions you may have and is never pushy. I highly recommend DDL for all your copier/printer needs.”-Phillip G., Law Office

“My experience with DDL has always been pleasant, and so helpful. The sales people are very well informed about their products and are not pushy when it comes time to upgrade. Their staff and especially the men who service our machine have been very quick with their response time every time our copier needed attention. The service is the main reason we have stayed with DDL for 12 years.”-Patty S., Church

OUR TECHNOLOGY PARTNERS