Document Management

Modern offices rely on digital documents to complete daily tasks, but how accessible are those files? Or, are you still relying on an abundance of hardcopy papers and having trouble keeping up with them and industry-specific compliance regulations like HIPPA or Sarbanes-Oxley? DDL’s document management solutions streamline the storage, indexing, searching, access, and sharing of documents instantly on computers and mobile devices. Easily convert paper-based documents to digital ones and file them with an intuitive, predetermined naming convention—a process that is easier and quicker than you may think. Digitizing your documents and making them work for you—instead of the other way around—will bring your office into the 21st century, providing more efficient and productive workflows for your company.

Encompass Managed Document Solutions

Being Managed by Masters means we don’t just provide solutions—we provide the services and support you need from start to finish and everywhere in between. And we’re here for support afterwards. For more than 10 years, our Encompass Managed Document Solutions team has been helping businesses reduce costs and improve productivity.

We partner with companies like HP and Lexmark to bring you the best printing solutions. From short-term solutions to sustainable long-term improvements, we are here to help you print smarter, work secure, and improve your workflow all while saving your company up to 40%.

Benefits of Document Management:

  • Easily and immediately access files
  • Limit access to designated files for confidentiality purposes
  • Improve search capabilities—search by client name, date, and more
  • Automate processes for increased efficiency
  • Eliminate filing cabinets and clutter
  • Enjoy secure mobile access to your entire catalogue of documents
  • Integrate with IT systems, such as CRMs, ERPs, and more

The DDL Difference

At DDL Business Systems, our tenured team of professionals will use their expertise of document management solutions and knowledge of available technology to assess your current document and business processes. We will match the correct software with your unique workflows to help better organize and maintain your current documents. We will also help you convert hardcopy papers to digital ones to decrease the amount of We can even recommend ways to automate your current processes, help implement the appropriate software, and train your team how to use it.

With document management solutions, you will realize enhanced organization, improvement of workflows, increased productivity, and, ultimately, cost savings. Let us help you organize your documents, so you team can focus on value-adding work.

What’s Included with Document Management?

• Free assessment of your existing digital and hardcopy filing system
• Conversion of existing hardcopy files with scanning technology
• Implementation of and training on document management software
• Auto-indexing and storage of digital files
• Ongoing, scalable support as your business grows and your needs change



“We have partnered with DDL Business Systems for over 17 years to provide our copying and fax solutions. Other vendors have tried to pry our business away but they could not match the reliability and dependability of Toshiba products and DDL Business Systems support. In our book DDL is #1. They earn our loyalty each and every visit.”-Lynn M., Winchester Internal Medicine, Inc.

“My experience with DDL has always been pleasant, and so helpful. What I really find is an exceptional quality is that Dave is not a pushy salesman, and he always provides all the information possible. My opinion is you cannot go wrong by doing business with DDL. I highly recommend Dave Lawall and his excellent staff.”-Bobbi C., The Winchester Star

“I have been doing business with DDL for the past (8) years. The quality of their Toshiba copiers, and the quick response when the copiers need attention, are the main reasons we stay with the DDL team!”-Tina L., Project HOPE

“We have been doing business with DDL for the past 16 plus years. The quality of their Toshiba copiers and the knowledge of their staff and team are excellent. The quick response of their office and staff when the copier needs attention is one of the main reasons we stay with the DDL team! I highly recommend Dave Lawall and his excellent staff.”-Jim B. , Realty Agency

“I have been doing business with DDL for nearly 16 years. In those years I have found DDL to be professional, trustworthy and reliable. The technicians are experienced, timely and friendly. Dave is always ready to answer any questions you may have and is never pushy. I highly recommend DDL for all your copier/printer needs.”-Phillip G., Law Office

“My experience with DDL has always been pleasant, and so helpful. The sales people are very well informed about their products and are not pushy when it comes time to upgrade. Their staff and especially the men who service our machine have been very quick with their response time every time our copier needed attention. The service is the main reason we have stayed with DDL for 12 years.”-Patty S., Church