document management services

What Paper and Disconnected Files Are Really Costing Your Team

U

Too much time searching

 

Employees lose momentum when files live in cabinets, email inboxes, shared drives, and desk drawers.

Manual approvals slow work down

 

Invoices, HR forms, contracts, and customer paperwork get stuck waiting for signatures or routing.

Security and compliance risk

 

Paper files and open folders make it harder to control who can view, edit, share or retain sensitive records.

No clear owner for the system

 

Software alone does not fix workflow problems.  Teams need setup, training, support and a smarter process.

How DDL Solves It

paper to digital workflows

Paper-to-digital conversion

Convert paper documents into searchable digital files using scanning, OCR, indexing, and organized naming structures.

  • Search by name, client, date, keyword, or document type
  • Reduce filing cabinet dependence
  • Make old files easier to retrieve
Access control

Access control and audit trails

Protect sensitive documents with permissions, retention rules, version control, and accountability.

  • Better HIPPA, legal, HR, and finance controls
  • Reduce accidental file sharing
  • Improve audit readiness
centralized document storage

Centralized document storage

Create one secure place for important business documents instead of scattered folders and disconnected systems.

  • Role-based permissions
  • Consistent file structures
  • Mobile and remote access options
connect network systems

Connect to daily systems

DDL can help align document workflows with the tools your team already uses, including CRM, ERP, and copier/scanning workflows.

  • Less duplicate entry
  • Cleaner handoffs between teams
  • More useful digital records
workflow automation

Workflow automation

Move repetitive document tasks from manual handoffs into structured workflows that reduce delays and errors.

  • Invoice approvals
  • HR onboarding forms
  • Contract and records routing
Implementation & training

Implementation and training

DDL supports the full rollout, so your team knows where documents go, how to find them, and how the workflow should run.

  • Workflow analysis
  • Team onboarding
  • Local ongoing support

The Recommended DDL Process

5 step process

60% Paper still slows companies down

Adobe research found many technology leaders say that at least half their company’s work is still paper based.

70% Digital documents are a priority

AIIM reported that many organizations planned to expand efforts to support more digitally born documents.

1997 Local partner, not a call center

DDL brings local assessment, implementation, training, and support to businesses across its service area.

What Our Customers Say

We reduced our total costs by over 40% by switching our printing and copying equipment to DDL Business.  The equipment is very reliable, and on the rare occasion we needed technical support, their team was fast and effective. We have found every member of their team to be consistently professional and courteous. - Chris O. (Manufacturing)

“We have partnered with DDL Business Systems for over 17 years to provide our copying and fax solutions. Other vendors have tried to pry our business away, but they could not match the reliability and dependability of Toshiba products and DDL Business Systems support. In our book DDL is #1. They earn our loyalty each and every visit.”-Lynn M. (Healthcare)

“I have been doing business with DDL for the past (8) years. The quality of their Toshiba copiers, and the quick response when the copiers need attention, are the main reasons we stay with the DDL team!”-Tina L. (Non-Profit)

“I have been doing business with DDL for nearly 16 years. In those years I have found DDL to be professional, trustworthy and reliable. The technicians are experienced, timely and friendly. Dave is always ready to answer any questions you may have and is never pushy. I highly recommend DDL for all your copier/printer needs.”- Phillip G. (Law Office)

“My experience with DDL has always been pleasant, and so helpful. The salespeople are very well informed about their products and are not pushy when it comes time to upgrade. Their staff and especially the technicians who service our machine have been very quick with their response time every time our copier needed attention. The service is the main reason we have stayed with DDL for 12 years.”- Patty S. (Church)

Start With a Free Document Workflow Assessment

 

No pressure – just the facts.   Call 800.335.5159

 

Name
DDL Business Systems
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