Service Desk for EHRs and Nuance Solutions

Service Desk for EHRs and Nuance Solutions

Nuance Service Desk for EHRs and Nuance Solutions provide remote activation, after hours, post-activation, and Legacy EHR support to ensure EHR users receive the help they need when they need it. Our support model offers a SLA/KPI-driven approach to meet high first call resolution rates and short contact acknowledgment timeframes.

  • SLA and KPI performance
  • Specialized experience
  • Monthly reports and analytics
  • Improves user EHR proficiency
  • Minimizes work disruptions



Brand : Nuance

Category : Software Solutions